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Course on Powerful Communication Skills

Communication Foundations


Understand different types of communication and how certain settings require specific skills.

Course Overview Play Icon

  • tickEffective Communication: Develop communication skills across multiple mediums for clearer interactions.
  • tickActive Listening: Enhance active listening and empathetic communication for better understanding.
  • tickCommunication Challenges: Navigate challenges like language differences to improve clarity and inclusivity.
  • tickDigital Citizenship: Practice responsible online behavior and manage privacy effectively.
  • tickConflict Resolution: Strengthen skills for assertive and respectful conflict resolution.

Module Overview

Module

1

Effective Communication EssentialsAudioicon

  • Understand the principles of effective communication, including active listening and empathy.
  • Recognize the role of nonverbal cues, tone, and body language in enhancing communication.
  • Adapt communication styles for different audiences and settings to improve understanding.
  • Set personal communication goals to foster continuous growth and improve interpersonal skills.
  • Reflect on past communication experiences to identify strengths and areas for improvement.

Module

2

Language and CommunicationAudioicon

  • Appreciate the importance of word choice, tone, and cultural sensitivity in effective communication.
  • Practice intentional and assertive communication to express needs and boundaries respectfully.
  • Develop active listening skills to enhance empathy and understanding in conversations.
  • Recognize how nonverbal cues like body language and facial expressions impact interactions.
  • Reflect on communication successes and challenges to strengthen interpersonal connections.

Module

3

Communication ChallengesAudioicon

  • Identify strategies to manage emotional hurdles and resolve conflicts in conversations.
  • Learn techniques to simplify messages and avoid communication overload in high-stress situations.
  • Practice adapting communication to overcome language barriers and cultural differences.
  • Understand how to choose settings and manage distractions to improve focus in conversations.
  • Reflect on personal communication challenges and apply problem-solving strategies to overcome them.

Module

4

Digital Citizenship and CommunicationAudioicon

  • Understand the impact of technology on modern communication and the importance of responsible use.
  • Practice online etiquette (Netiquette) for respectful and effective communication in digital spaces.
  • Learn how to protect privacy and manage a positive digital footprint in social media interactions.
  • Develop digital literacy skills to communicate safely and effectively across online platforms.
  • Reflect on personal digital habits to ensure positive, responsible, and impactful virtual communication.

Meet the Course Creator,
Ashley Valentine

Ashley is an energetic and creative teacher from the United States who has committed her career to facilitating engaging and unique experiences for learners. She has presented at technology conferences, attended international learning summits, and is deeply passionate about ensuring that learning is both fun and meaningful. She has incorporated escape rooms, social media, experiential learning models, and hands-on techniques to engage Generation Z and prepare for Generation Alpha. An avid learner herself, Ashley holds two degrees in education and engages regularly in professional development so that she can build upon strategies and be responsive to student needs.

Ashley