Bloomster Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) explains how Balanced Tech Inc. (“Balanced Tech,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information in connection with Bloomster.com, Bloomster-branded mobile applications, and related services (collectively, the “Services”).

By using the Services, creating an account, or allowing your child to use the Services, you agree to the collection and use of information as described in this Policy.

2. Scope and Role of Parents

Bloomster is designed for children to use under the supervision of a parent or legal guardian. A parent or guardian creates and manages the primary account and may allow a child to access educational content through that account.

We rely on parents to: (a) provide us with accurate information; (b) give consent, where required, for their child’s use of the Services; and (c) supervise how their child interacts with Bloomster content.

3. Information We Collect

3.1 Information You Provide to Us

We may collect the following types of information that you provide directly to us:

• • Parent or guardian information, such as name, email address, payment information, and account settings.
• • Child-related information, such as first name, age or grade level, general interests, and course or plan selections.
• • Communications you send to us, such as questions or support requests.
• • Feedback or responses you give about the Services or your child’s experience.

We do not require children to provide more personal information than is reasonably necessary to use the Services.

3.2 Information We Collect Automatically

When you or your child use the Services, we may automatically collect certain information, including:

• • Device and usage information (e.g., browser type, device type, operating system, IP address).
• • Log information (e.g., pages visited, time spent on content, features used).
• • Activity and progress within the Services (e.g., lessons started or completed, quizzes taken, badges earned).

We use this information to operate, improve, and personalize the Services and to understand how Bloomster is being used.

3.3 Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies (such as web beacons and pixels) to remember your preferences, help you log in, understand how you use the Services, and improve the user experience. You can usually set your browser to refuse cookies or to alert you when cookies are being used, but some features of the Services may not function properly without cookies.

4. How We Use Information

We may use the information we collect for the following purposes:

• • To provide, operate, maintain, and improve the Services.
• • To personalize content and recommendations based on your child’s age, interests, or progress.
• • To process subscription payments and manage your account.
• • To communicate with you about your account, subscriptions, updates, and support.
• • To analyze usage and trends to improve our content, features, and user experience.
• • To enforce our Terms of Use, prevent misuse, and protect the safety and security of users.
• • To comply with legal obligations or respond to lawful requests.

We do not use children’s personal information for targeted advertising.

5. Children’s Privacy

5.1 Parental Consent and Control

Bloomster is intended for use by children only with the involvement and consent of a parent or legal guardian. A parent creates the main account, and a child’s use occurs under that account.

If we become aware that a child has created an account or provided personal information without a parent’s consent, we will take reasonable steps to delete that account and information.

5.2 Reviewing and Managing a Child’s Information

If you are a parent or legal guardian, you may:

• • Request to review the personal information we have collected about your child.
• • Request that we delete your child’s personal information.
• • Withdraw your consent for your child’s continued use of the Services.

To make such a request, please contact us using the information in Section 11 below. For your child’s privacy and security, we may need to verify your identity before fulfilling your request.

6. How We Share Information

We do not sell personal information.

We may share information in the following limited circumstances:

• • Service Providers. We may share information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, analytics providers, or customer support tools. These service providers are permitted to use information only as needed to perform services for us.
• • Business Transfers. If Balanced Tech is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
• • Legal and Safety.We may disclose information if we believe in good faith that such disclosure is reasonably necessary to: (a) comply with a law, regulation, legal process, or governmental request; (b) enforce our Terms of Use; (c) protect the security or integrity of the Services; or (d) protect the rights, property, or safety of Balanced Tech, our users, or others.

We may use and share aggregated, de-identified, or anonymized information that does not reasonably identify an individual for research, analysis, or other lawful purposes.

7. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we will delete or de-identify it in a manner consistent with industry standards and applicable law.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, and you use the Services at your own risk.

If we become aware of a data security incident involving personal information, we will take steps to investigate, mitigate the impact, and comply with any applicable legal notification requirements.

9. State Privacy Rights (United States)

Depending on where you live, you may have certain rights under state privacy laws, such as the right to:

• • Request access to the personal information we have collected about you.
• • Request that we delete certain personal information.
• • Request correction of inaccurate personal information.
• • Opt out of certain types of data processing, where applicable.

To exercise a privacy right, you may contact us using the information in Section 11 below. We may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising your privacy rights, consistent with applicable law.

10. International Users

The Services are primarily intended for users located in the United States. If you access the Services from outside the United States, you understand that information may be collected, processed, and stored in the United States or other countries where our service providers are located. Data protection laws in these countries may be different from those in your country of residence.

11. Your Choices and Rights

You may update certain account information directly through your account settings. If you would like to request access to, or deletion of, personal information that we maintain about you or your child, or to exercise any privacy rights available to you under applicable law, please contact us at the email address below.

We may retain certain information as required or permitted by law, including to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this Policy. Changes will become effective when posted, unless otherwise required by law. Your continued use of the Services after we post changes means you accept those changes. If you do not agree with any changes, you should stop using the Services and, if applicable, cancel your subscription.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, you may contact us at:

Balanced Tech Inc.
225 1st Ave N, #900
Saint Petersburg, FL 33701
contact@bloomster.com